NOTICE TO OUR PATIENTS
Our phone lines continue to be very busy. We are trying our best to answer your call and deal with your requests as quickly as possible. Please be patient with us
Thank you for your understanding at this time
We are currently sending out a text message to all our patients, asking you to accept or decline an invitation to receive future messages from the practice by text. These messages will be service updates and appointment reminders. They may however occasionally contain a small amount of personal data. Please can you respond to this request as soon as possible.
Future details available on request
Patients are reminded to keep the surgery updated with their contact details
We have been holding COVID19 Vaccination Clinics during January and February
GPs have been asked to provide vaccines for those aged 80 and over, moving on to those aged 75-79 and then those who are shielding. These clinics are now completed. We are awaiting further information from ECP regarding patients in these groups that were unable to attend their appointment. As soon as this information is available we will update this.
All other priority groups will be or may be already offered appointments via Health Board run services by letter.
You can find out more about the priority groups by visiting the NHS Inform website.
If you have any questions about the COVID Vaccine, please visit NHS Inform or call the National Helpline 0800 030 8013 which is open from 8am - 8pm seven days a week.
If you got at letter to offer you a COVID vaccine and missed it or lost your letter or think you are in one of the eligible groups and haven't received a letter please follow the link below for further information
The practice will be closed from 12.30 - 13.30 each day until further notice for practice development and training.
If you need a doctor in the case of an emergency during these times please call 07912487499
COVID - 19 Information
The Scottish government are sending letters directly to patients of very highest risk due to COVID 19 with advice and support due to this pandemic. A clinician from the surgery should also be in contact with you to answer any questions you may have. Please also contact us directly if you have any concerns in the meantime or check out the website https://www.nhsinform.scot
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
TEMPORARY SUSPENSION OF ROUTINE APPOINTMENTS
In light of the ongoing COVID-19 panademic the Practice has a plan in place to ensure that we have capacity to deal with patient demand.
We will be running the Practice on a day-to-day basis and if you require medical advice, you should contact Reception by telephone and your call will be directed appropriately. A GP. nurse or in house physiotherapist may call you back. Our reception team may signpost to another health care professional outwith the GP surgery.
If the clinician feels that you should attend the practice there will organise a face to face appointment for you. To protect you and our staff we have organised timed appointments to limit the volume of people in the building at any one time.
Please attend on time - not early for your appointment, come alone and wear a face covering if possible. PLEASE ALSO NOTE THAT YOU MAY, AT TIMES, HAVE TO WAIT OUTSIDE THE SURGERY BUILDING, THEREFORE PLEASE MAKE SURE THAT YOU ARE DRESSED APPROPRIATELY FOR THE WEATHER CONDITIONS.
The GP may ask you to send a photographic image via email. The email address that this should be sent to is Clinical.firstname.lastname@example.org
Please only send correspondence to this email address if requested by a Clinician. Any unsolicited emails will be deleted without being read.
We would like to thank you for your understanding and co-operation during this time.
If the situation changes we will update you accordingly.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 25/02/2021)