We have introduced an annual review recall process. We hope the process is more efficient and less time consuming for patients.
We want to give our patients with Long Term Conditions the best outcomes and guidance that we can. To do this we need to ensure that we have an organised process or reviewing our patients on at least an annual basis.
This review process provides a better way of reviewing patient’s needs, especially for patients who may have more than one Long Term Condition.
A Long term condition includes illnesses such as:-
- respiratory disease
- heart disease
- kidney disease
- high blood pressure
- rheumatoid arthritis
- mental health problems
- other long term health issues that affect the health or lifestyle of a patient
These conditions require an annual review to ensure that the condition is being managed appropriately (by you the patient and also by us as your healthcare provider), identify any problems or concerns and ensure patients are confident to deal with their condition between reviews.
Why are they important?
It is essential to monitor long term conditions and if the need arises take appropriate steps to look them as best we can. It is also an opportunity to review treatments and answer any questions you about the long term condition you may have.
How does the Process work?
Patients with long term conditions are invited for their annual review within the month of their birthday. Some patients have more than one long term condition. If this is the case, all relevant conditions will be reviewed within the one annual review process. This ensures that you are only attending the surgery when you need to and that we are not asking you to attend the surgery unnecessarily. You will receive a letter which explains what to do next.
For some conditions, it may be necessary to have more than one appointment for example, a separate appointment for spirometry for some respiratory conditions. In some cases it may also be necessary to have a further appointment with the Practice Nurse or the GP, but most reviews will take place in one appointment with our specialised Nursing team who have knowledge and experience of managing long term condition patients.
Some conditions may require an interim review e.g. at six months this will be discussed at the annual review where it is felt to be appropriate.
We hope you find this process straight forward and easy to use. If you have any questions with regard to the annual review process, please do not hesitate to contact us. As always we would appreciate any feedback on how the system works for you
If you feel you are due for an annual review for any of the above conditions but have not been invited to the Practice in your birth month please contact us.
What if I have had my annual check-up recently?
We appreciate that some people will have already had their annual checks done quite recently. However in order to get the system working well and everyone having their review around their Birthday, we would ask that people still arrange a Birthday Review when they receive a letter inviting them to do so. This way, the system will run smoothly.